MPN SURTD5000RMXLP3U Output Max Configurable Power (Watts) 4.0kWatts / 5.0kVA Output Voltage Note Configurable for 208 or 240 nominal output voltage Efficiency at Full Load 90.0 % Output Voltage Distortion Less than 2% Output Frequency (sync to mains) 50/60 Hz +/- 3 Hz user adjustable +/- 0.1 Other Output Voltages 240 Load Crest Factor 3 : 1 Topology Double Conversion Online Waveform type Sine wave Bypass Internal Bypass (Automatic and Manual) Input Input frequency 50/60 Hz +/- 5 Hz (auto sensing) Input voltage range for main operations 156 - 236V Input voltage adjustable range for mains operation 85 - 136V Number of Power Cords 1 Efficiency at Full Load 90.0 % Other Input Voltages 240 Batteries and Runtime Battery type Maintenance-free sealed Lead-Acid battery with suspended electrolyte : leakproof Included Battery Modules 2 Typical recharge time 2.5hour(s) Replacement Battery SRT192RMBP2US Expected Battery Life (years) 3 - 5 RBC Quantity 1 Extendable Run Time 1 Battery Volt-Amp-Hour Capacity 960 Extended Run Options APC-Smart-UPS-RT-5000VA-RM-208V-to-208-120V Communications and Management Interface Port(s) RJ-45 10/100 Base-T, SmartSlot Pre-Installed SmartSlotTM Cards AP9631 Control panel LED status display with load and battery bar-graphs and On Line : On Battery : Replace Battery : Overload and Bypass Indicators Audible Alarm Alarm when on battery : distinctive low battery alarm : overload continuous tone alarm Emergency Power Off (EPO) Yes Surge Protection and Filtering Surge energy rating 365Joules Filtering Full time multi-pole noise filtering : 0.3% IEEE surge let-through : zero clamping response time : meets UL 1449 Color Black Environmental Operating Temperature 0 - 40 oC Operating Relative Humidity 0 - 95 (non-condensing) % Operating Elevation 0-3000meters Storage Temperature -15 - 45 oC Storage Relative Humidity 0 - 95 (non-condensing) % Storage Elevation 0-15000meters Audible noise at 1 meter from surface of unit 55.0dBA Online thermal dissipation 1589.0BTU/hr Protection Class IP 20 Conformance Approvals CSA, FCC Part 15 Class A, UL 1778 Sustainable Offer Status Proposition 65 Warning Available in Documentation tab
Returns for Refund
TheKeyKey.com provides a 30-day refund or replacement warranty for all products with the following exceptions listed below:
Any product not purchased from TheKeyKey.com.
Any product that is no longer in brand new, unopened condition.
Any product that has been installed or has attempted to be installed.
Any product that is returned to us without its original packaging, accessories, manuals, warranty cards, and all other items enclosed in the exact condition in which it was received.
Any product that exhibits physical damage either to the product itself or to the original packing materials and accessories.
Any product with a missing or altered serial number.
Any product that has been submitted for a promotional rebate.
Any product described as "not refundable" on the product details page.
Any custom-built systems manufactured by TheKeyKey.
Any special-order items.
Open-box and refurbished products are final-sale only and are not eligible for refund.
Please verify that your products are eligible for return before requesting an RMA number. Products not eligible for return will be shipped back to you.
Returns for Repair or Replacement
TheKeyKey.com provides a 30-day repair or replacement warranty. Please obtain an RMA number and follow the return instructions included with your number.
All defective, dead on arrival (DOA) items will be inspected and tested by our RMA department. If the item is tested to be in working condition, the RMA will be rejected and the item will be returned to you.
Some items are non-refundable and can only be exchanged for the exact same item. These items are described as "not refundable" on the product detail page.
Defective parts returned for replacement by TheKeyKey must be received within 30 days of the original invoice date. Items received by TheKeyKey after the initial 30-day period are no longer eligible for refund and will be forwarded to the original manufacturer for repair or replacement only, the choice of which will be at the discretion of the manufacturer. For repair or replacement inquiries after 30 days, please contact the manufacturer directly.
For product replacement or refund requests, please return the entire item package including all accessories. Package contents will be verified for completeness before a replacement / refund is issued.
Note that any physical damage will automatically void the product warranty and we will return any products that exhibit physical damage back to you. For example, we cannot accept CPU returns if the item is cracked, chipped, burnt, has bent pins or if the item has sustained any other type of physical damage. We highly recommend carefully reading the manufacturer's instructions before installing your product.
Please make sure that your item is actually defective and that you have ruled out other incompatibility possibilities before returning the product. When we receive the returned item, we must test it thoroughly to verify that it is actually defective because our suppliers (usually the manufacturer) will not accept returns or exchanges for working items. If we determine that the returned item is in working condition, we will ship it back to you.