MPN Q470EI-IM-A Processor System CPU LGA1200 Socket for The 10th Generation Intel CoreTM i9/ i7/ i5/ i3/ Pentium/Celeron Processors Supports 14nm CPU Max. 65W TDP Chipset Intel Q470E Chipset Memory Technology DDR4 2933/2666/2400/2133 MHz Max. Overall: 64GB, Per Module:32GB Socket 2 x SO-DIMM Display Display Port 2, Supports DP 1.4 DVI-D 1 eDP/LVDS 1 x Header (Support either eDP or LVDS , switched by BIOS) Expansion Slot PCIe 1 x PCIe 3.0/2.0 x16 Slot (Bifurcation Support: 16x to 8x+8x or 8x+4x+4x) M.2 1 x M.2 Socket 1 with E key, Type 2230 for WIFI/BT device (PCIe and CNVi) 1 x M.2 Socket 3 with M key, Type 2242/2260/2280 (PCIe x4 and SATA mode) Ethernet Speed 10/100/1000 Mbps Controller 1 x Intel I210AT, 1 x Intel I219LM Teaming Yes Connector 2 x RJ-45 Audio Codec Realtek ALC887 High Definition Audio Connector Line-Out, Line-In Storage SATA port 3 x SATA Gen 3.0, Up to 6Gb/s M.2 1 x M.2 Socket 3 with M key, Type 2242/2260/2280 (PCIe x4 and SATA mode) Rear I/O Display Port 2 DVI-D 1 USB3.2 Gen2 3 (2xType A, 1xType C) USB3.2 Gen1 1 (Type A) USB2.0 4 (Type A) Ethernet 2 x RJ45 Serial Port 1 (RS232/422/485) Audio jack 2 PS/2 1 x Keyboard, 1x Mouse Internal Connector Serial Port Header 4 x COM Header (1 x RS232/422/485, 3 x RS232) USB3.2 Gen1 1 x USB3.2 Gen1 Stick Connector 1 x Header Support Additional 2 x USB3.2 Gen1 Ports USB2.0 1 x Header Support Additional 2 x USB2.0 Ports CPU Fan/ Chassis Fan 1 x Header (PWM Mode) / 1 x Header (PWM Mode) Disable ME 1 x Header LVDS/ eDP selection 1 x Header I2C 1 x Header Panel SW 1 x Header Front Panel Audio (AAFP) 1 x Header System Panel 1 x Header (10-1 Pin) SP/DIF 1 x Header Chassis Intrusion 1 x Header Speaker 1 x Header Clear CMOS 1 x Header LPC Debug 1 x Header GPIO 1 x Header (8 Bit) AT/ATX Select 1 x Header Power Connector 1 x 8-pin ATX Power Connector, 1 x 24-pin ATX Power Connector Watchdog Timer H/W YES Security TPM 1 x SPI TPM header Power IAMT/vPRO Yes Power Type ATX 12V DC-IN (Supported by additional cable) Operating System Microsoft Windows Windows 10 (64bit ) / Win10 IoT Enterprise Linux Ubuntu, RedHat Enterprise, Fedora Workstation, OpenSUSE Environment Operating Temperature 0 to 60o C Non-Operating Temperature -40 to 85o C Relative Humidity 0% to 85% Certification Safety CE, FCC
Returns for Refund
TheKeyKey.com provides a 30-day refund or replacement warranty for all products with the following exceptions listed below:
Any product not purchased from TheKeyKey.com.
Any product that is no longer in brand new, unopened condition.
Any product that has been installed or has attempted to be installed.
Any product that is returned to us without its original packaging, accessories, manuals, warranty cards, and all other items enclosed in the exact condition in which it was received.
Any product that exhibits physical damage either to the product itself or to the original packing materials and accessories.
Any product with a missing or altered serial number.
Any product that has been submitted for a promotional rebate.
Any product described as "not refundable" on the product details page.
Any custom-built systems manufactured by TheKeyKey.
Any special-order items.
Open-box and refurbished products are final-sale only and are not eligible for refund.
Please verify that your products are eligible for return before requesting an RMA number. Products not eligible for return will be shipped back to you.
Returns for Repair or Replacement
TheKeyKey.com provides a 30-day repair or replacement warranty. Please obtain an RMA number and follow the return instructions included with your number.
All defective, dead on arrival (DOA) items will be inspected and tested by our RMA department. If the item is tested to be in working condition, the RMA will be rejected and the item will be returned to you.
Some items are non-refundable and can only be exchanged for the exact same item. These items are described as "not refundable" on the product detail page.
Defective parts returned for replacement by TheKeyKey must be received within 30 days of the original invoice date. Items received by TheKeyKey after the initial 30-day period are no longer eligible for refund and will be forwarded to the original manufacturer for repair or replacement only, the choice of which will be at the discretion of the manufacturer. For repair or replacement inquiries after 30 days, please contact the manufacturer directly.
For product replacement or refund requests, please return the entire item package including all accessories. Package contents will be verified for completeness before a replacement / refund is issued.
Note that any physical damage will automatically void the product warranty and we will return any products that exhibit physical damage back to you. For example, we cannot accept CPU returns if the item is cracked, chipped, burnt, has bent pins or if the item has sustained any other type of physical damage. We highly recommend carefully reading the manufacturer's instructions before installing your product.
Please make sure that your item is actually defective and that you have ruled out other incompatibility possibilities before returning the product. When we receive the returned item, we must test it thoroughly to verify that it is actually defective because our suppliers (usually the manufacturer) will not accept returns or exchanges for working items. If we determine that the returned item is in working condition, we will ship it back to you.