MPN NVR302-16S2-P16 Model NVR302-16S2-P16 Video/Audio Input IP Video Input 16-ch Two-way Audio Input 1-ch, RCA Network Incoming Bandwidth 160Mbps Outgoing Bandwidth 64Mbps Remote Users 128 Protocols P2P, UPnP, NTP, DHCP, PPPoE Video/Audio Output HDMI/VGA Output HDMI: 4K (3840x2160 at 30), 1920X1080 at 60, 1920X1080 at 50, 1600X1200 at 60, 1280X1024 at 60, 1280X720 at 60, 1024X768 at 60 VGA: 1920X1080 at 60, 1920X1080 at 50, 1280X1024 at 60, 1280X720 at 60, 1024X768 at 60 Recording Resolution 8MP/6MP/5MP/4MP/3MP/1080p/960p/720p/D1/2CIF/CIF Audio Output 1-ch, RCA Synchronous Playback 16-ch Corridor Mode Screen 3/4/5/7/9/10/12/16 Decoding Decoding format Ultra265/H.265/H.264 Live view/Playback 8MP/6MP/5MP/4MP/3MP/1080p/960p/720p/D1/2CIF/CIF Capability 2 x 4K at 30, 4x 4MP at 30, 5 x 3MP at 30, 8 x 1080P at 30, 16 x 720P at 30 Hard Disk SATA 2 SATA interfaces Capacity Up to 10TB for each disk External Interface Network Interface 1 RJ-45 10M/100M/1000M self-adaptive Ethernet Interface USB Interface Front panel: 1 x USB2.0, Rear panel: 1 x USB3.0 Alarm In 4-ch Alarm Out 1-ch PoE Interface 16 RJ-45 10M/100M self-adaptive Ethernet Interface Max Power Max 30W for single port Max 240W in total Supported Standard IEEE 802.3af/at General Power Supply 100 - 240 V AC Power Consumption: less than or equal 10W(without HDD) Working Environment -10oC-+ 55oC (+14oF-+131oF), Humidity less than or equal 90% RH (non-condensing)
Returns for Refund
TheKeyKey.com provides a 30-day refund or replacement warranty for all products with the following exceptions listed below:
Any product not purchased from TheKeyKey.com.
Any product that is no longer in brand new, unopened condition.
Any product that has been installed or has attempted to be installed.
Any product that is returned to us without its original packaging, accessories, manuals, warranty cards, and all other items enclosed in the exact condition in which it was received.
Any product that exhibits physical damage either to the product itself or to the original packing materials and accessories.
Any product with a missing or altered serial number.
Any product that has been submitted for a promotional rebate.
Any product described as "not refundable" on the product details page.
Any custom-built systems manufactured by TheKeyKey.
Any special-order items.
Open-box and refurbished products are final-sale only and are not eligible for refund.
Please verify that your products are eligible for return before requesting an RMA number. Products not eligible for return will be shipped back to you.
Returns for Repair or Replacement
TheKeyKey.com provides a 30-day repair or replacement warranty. Please obtain an RMA number and follow the return instructions included with your number.
All defective, dead on arrival (DOA) items will be inspected and tested by our RMA department. If the item is tested to be in working condition, the RMA will be rejected and the item will be returned to you.
Some items are non-refundable and can only be exchanged for the exact same item. These items are described as "not refundable" on the product detail page.
Defective parts returned for replacement by TheKeyKey must be received within 30 days of the original invoice date. Items received by TheKeyKey after the initial 30-day period are no longer eligible for refund and will be forwarded to the original manufacturer for repair or replacement only, the choice of which will be at the discretion of the manufacturer. For repair or replacement inquiries after 30 days, please contact the manufacturer directly.
For product replacement or refund requests, please return the entire item package including all accessories. Package contents will be verified for completeness before a replacement / refund is issued.
Note that any physical damage will automatically void the product warranty and we will return any products that exhibit physical damage back to you. For example, we cannot accept CPU returns if the item is cracked, chipped, burnt, has bent pins or if the item has sustained any other type of physical damage. We highly recommend carefully reading the manufacturer's instructions before installing your product.
Please make sure that your item is actually defective and that you have ruled out other incompatibility possibilities before returning the product. When we receive the returned item, we must test it thoroughly to verify that it is actually defective because our suppliers (usually the manufacturer) will not accept returns or exchanges for working items. If we determine that the returned item is in working condition, we will ship it back to you.