Integrated DisplayPort 1.2 interface for 4Kx2K at 60Hz
Integrated Gigabit Ethernet Up to 1000 Mbps data transfer rate Backward compatible with 10/100 Mbps Supports IEEE 802.3x full duplex operation Compatible with IEEE 802.3, 802.3u Supports crossover detection and auto-correction
Power Delivery 3.0 (USB PD): 5V / 9V / 15V / 20V Up to 60 watts
Provides one USB 3.1 Gen 2 Type-A with BC 1.2 charging and two USB 3.1 Gen 1 Type-A downstream port
Supports 5.1 channel surround sound from DisplayPort output
Combo 3.5mm audio jack for Stereo audio output / 2-ch Microphone input
Video cable length: DisplayPort: Up to 3M (max)
Video resolution: Thunderbolt 3 (source): Single video: up to 4K at 60Hz 5K at 60Hz (5120x3200), dual DisplayPort outputs connect to a single 5K DisplayPort display Dual video: up to 4K at 60Hz USB-C Alt Mode (source): Single video: up to 4K at 30Hz (4096x2160) Dual video: up to 1080p at 60Hz (1920x1080)
Product Color: Iron Gray Housing material: Aluminum + plastic
Connectors: 1x 24-pin, USB-C, Thunderbolt 3 (With PD Charging), Female, Input 2x 24-pin, USB 3.1 Gen 2 USB-C, Female (with 5V/1.5A charging) 1x 9-pin, USB 3.1 Gen 2 Type-A, Female (supports BC 1.2 charging) 2x 9-pin, USB 3.1 Gen 1 Type-A, Female 2x 20-pin, DisplayPort, Female, Output 1x 8-pin, RJ45, Gigabit Network, Female, Output 1x 3.5mm, Audio/Headset jack 1x DC power jack
Power Adapter: Input: AC 100-240V/50-60Hz Output: DC 20V/6.75A UL Listed: E132068 / Class VI
Environmental conditions: Operating temperature: 32 to 104 degrees F Storage temperature: 14 to 158 degrees F Relative humidity: 5% to 90% RH (non-condensing)
Certifications/Standards: FCC, CE, RoHS
Returns for Refund
TheKeyKey.com provides a 30-day refund or replacement warranty for all products with the following exceptions listed below:
Any product not purchased from TheKeyKey.com.
Any product that is no longer in brand new, unopened condition.
Any product that has been installed or has attempted to be installed.
Any product that is returned to us without its original packaging, accessories, manuals, warranty cards, and all other items enclosed in the exact condition in which it was received.
Any product that exhibits physical damage either to the product itself or to the original packing materials and accessories.
Any product with a missing or altered serial number.
Any product that has been submitted for a promotional rebate.
Any product described as "not refundable" on the product details page.
Any custom-built systems manufactured by TheKeyKey.
Any special-order items.
Open-box and refurbished products are final-sale only and are not eligible for refund.
Please verify that your products are eligible for return before requesting an RMA number. Products not eligible for return will be shipped back to you.
Returns for Repair or Replacement
TheKeyKey.com provides a 30-day repair or replacement warranty. Please obtain an RMA number and follow the return instructions included with your number.
All defective, dead on arrival (DOA) items will be inspected and tested by our RMA department. If the item is tested to be in working condition, the RMA will be rejected and the item will be returned to you.
Some items are non-refundable and can only be exchanged for the exact same item. These items are described as "not refundable" on the product detail page.
Defective parts returned for replacement by TheKeyKey must be received within 30 days of the original invoice date. Items received by TheKeyKey after the initial 30-day period are no longer eligible for refund and will be forwarded to the original manufacturer for repair or replacement only, the choice of which will be at the discretion of the manufacturer. For repair or replacement inquiries after 30 days, please contact the manufacturer directly.
For product replacement or refund requests, please return the entire item package including all accessories. Package contents will be verified for completeness before a replacement / refund is issued.
Note that any physical damage will automatically void the product warranty and we will return any products that exhibit physical damage back to you. For example, we cannot accept CPU returns if the item is cracked, chipped, burnt, has bent pins or if the item has sustained any other type of physical damage. We highly recommend carefully reading the manufacturer's instructions before installing your product.
Please make sure that your item is actually defective and that you have ruled out other incompatibility possibilities before returning the product. When we receive the returned item, we must test it thoroughly to verify that it is actually defective because our suppliers (usually the manufacturer) will not accept returns or exchanges for working items. If we determine that the returned item is in working condition, we will ship it back to you.