MPN IMB-1711 Processor System CPU Intel 10th Gen (Cometlake-S) Core Processors, up to 125 W Chipset Intel Q470E Socket LGA1200 BIOS AMI SPI 256 Mbit Memory Technology Dual Channel DDR4 2933 / 2666 / 2400 MHz - Intel Core i9 / i7 CPUs support DDR4 up to 2933 MHz - Intel Core i5 / i3 CPUs support DDR4 up to 2666 MHz - Intel Pentium / Celeron CPU support DDR4 up to 2400 MHz Capacity 128GB Socket 4 x 288-pin Long-DIMM Graphics Controller Intel UHD Graphics HDMI HDMI 2.0a, Max resolution up to 4096 x 2160 at 60Hz DisplayPort DisplayPort 1.2, DP++ Max resolution up to 4096 x 2160 at 60Hz VGA Max resolution up to 1920 x 1200 at 60Hz MultiDisplay Triple Display Expansion Slot PCIe 3 x PCIe Gen3 Slots (PCIE1 / PCIE2 / PCIE3: Single at x16 (PCIE1) Dual at x8 (PCIE1) / x8 (PCIE3) Triple at x8 (PCIE1) / x4 (PCIE2) / x4 (PCIE3)) 2 x PCIe x4 (Gen3) PCI 2 x PCI M.2 1 x M.2 (Key E, 2230) with PCIe x1, USB 2.0 and CNVi for Wireless 1 x M.2 (Key B, 3042 / 3052) with PCIe x1 / USB 3.0 / USB 2.0 and SIM socket for 4G / 5G SIM Socket 1 x SIM socket connected to M.2 Key B Audio Interface Realtek ALC887 HD, High Definition Audio. Line-In / Line-Out / Mic-In Ethernet Controller/ Speed LAN1: Intel I225LM with 10/100/1000/2500 Mbps LAN2: Intel I219LM with 10/100/1000 Mbps, support AMT / vPro Connector 2 x RJ-45 Rear I/O HDMI 1 x HDMI 2.0a DisplayPort 1 x DP 1.2 VGA 1 Ethernet 1 x 1 Gigabit LAN, 1 x 2.5 Gigabit LAN USB 4 x USB 3.2 Gen2, 2 x USB 2.0 Audio 3 ( Line-In, Line-Out, Mic-In ) COM 2 x COM (RS-232/422/485) PS2 1 Internal Connector USB 4 x USB 3.2 Gen1 (2 x USB 3.2 Gen1 header) 2 x USB 2.0 (1 x 2.54 pitch header) COM 4 x COM (RS-232) Parallel 1 GPIO 8 x GPI, 8 x GPO (shared with LPT header) TPM TPM 2.0 onboard Speaker Header 1 Storage M.2 1 x M.2 (Key M, 2242 / 2260 / 2280) with SATA3 and PCIe x4 for SSD Shared with SATA3_5 / SATA3_6 Ports - When using M.2 PCIe x4 SSD, both SATA3_5 and SATA_6 Ports are disabled - When using M.2 SATA SSD, only SATA3_5 Port is disabled, and SATA3_6 Port is available SATA 6 x SATA3 (6Gb/s) Watchdog Timer Output From Super I/O to drag RESETCON Interval 256 segments, 0,1,2255sec Power Requirements Input PWR ATX PWR (24+8-pin) Power On AT/ATX Supported AT : Directly PWR on as power input ready ATX : Press button to PWR on after power input ready Environment Operating Temp 0oC - 60oC Storage Temp -40o C 85o C Operating Humidity 5% - 90% Storage Humidity 5% - 90%
Returns for Refund
TheKeyKey.com provides a 30-day refund or replacement warranty for all products with the following exceptions listed below:
Any product not purchased from TheKeyKey.com.
Any product that is no longer in brand new, unopened condition.
Any product that has been installed or has attempted to be installed.
Any product that is returned to us without its original packaging, accessories, manuals, warranty cards, and all other items enclosed in the exact condition in which it was received.
Any product that exhibits physical damage either to the product itself or to the original packing materials and accessories.
Any product with a missing or altered serial number.
Any product that has been submitted for a promotional rebate.
Any product described as "not refundable" on the product details page.
Any custom-built systems manufactured by TheKeyKey.
Any special-order items.
Open-box and refurbished products are final-sale only and are not eligible for refund.
Please verify that your products are eligible for return before requesting an RMA number. Products not eligible for return will be shipped back to you.
Returns for Repair or Replacement
TheKeyKey.com provides a 30-day repair or replacement warranty. Please obtain an RMA number and follow the return instructions included with your number.
All defective, dead on arrival (DOA) items will be inspected and tested by our RMA department. If the item is tested to be in working condition, the RMA will be rejected and the item will be returned to you.
Some items are non-refundable and can only be exchanged for the exact same item. These items are described as "not refundable" on the product detail page.
Defective parts returned for replacement by TheKeyKey must be received within 30 days of the original invoice date. Items received by TheKeyKey after the initial 30-day period are no longer eligible for refund and will be forwarded to the original manufacturer for repair or replacement only, the choice of which will be at the discretion of the manufacturer. For repair or replacement inquiries after 30 days, please contact the manufacturer directly.
For product replacement or refund requests, please return the entire item package including all accessories. Package contents will be verified for completeness before a replacement / refund is issued.
Note that any physical damage will automatically void the product warranty and we will return any products that exhibit physical damage back to you. For example, we cannot accept CPU returns if the item is cracked, chipped, burnt, has bent pins or if the item has sustained any other type of physical damage. We highly recommend carefully reading the manufacturer's instructions before installing your product.
Please make sure that your item is actually defective and that you have ruled out other incompatibility possibilities before returning the product. When we receive the returned item, we must test it thoroughly to verify that it is actually defective because our suppliers (usually the manufacturer) will not accept returns or exchanges for working items. If we determine that the returned item is in working condition, we will ship it back to you.