MPN E850591 Enclosure Color Black Touch Technology and Capacity PCAP (TouchPro Projected Capacitive) - 10 Touch Processor i3: Intel CoreTM i3-8100T Processor (6M Smart Cache, 3.10 GHz) Chipset i3: Intel H310 Express Graphics i3 : Intel UHD Graphics 630 BIOS AMI Memory (RAM) i3 : 8GB 2666MHz DDR4 SO-DIMM on 1 of 2 slots (Expandable to 32GB maximum on 2 slots) NOTE: Maximum memory using 2 slots. Expandable up to 32GB maximum, SO-DIMM DDR4-2666. Check brand of the memory included in your unit before purchasing the memory kit. Storage 128GB M.2 SATA SSD 72 TBW GB equals one billion bytes when referring to storage capacity. Accessible capacity may be less. TPM 2.0 Active Management Technology (AMT) i3 : Active Management Technology (Intel AMT 11.0) Support Diagonal Size 21.5 diagonal, Active matrix TFT LCD (LED) Aspect Ratio 16:9 Active Area (mm) 18.74" x 10.54" / 476.0 mm x 267.8 mm Resolution 1920 x 1080 at 60Hz Number of Colors 16.7 million Brightness (typical) LCD panel: 250 nits TouchPro PCAP: 225 nits Response Time-total (typical) 14 msec Contrast Ratio 1000:1 Viewing Angle Horizontal: +/-89o or 178o total / Vertical: +/-89o or 178o total USB Ports 1 x USB 3.0 4 x Micro USB 2.0 on edges for optional Elo Edge Connect peripherals Ethernet Port 1 x LAN RJ45 (Gigabit) Wireless Wi-Fi 802.11 a/b/g/n/ac 2.4GHz and 5GHz Bluetooth Bluetooth 5.0 Audio Ports 1 x 3.5mm line out Speakers 2 x 2W internal speakers OS Windows 10 IoT Enterprise LTSC 64-bit Languages Windows 10 - 36 Language groups Power Supply External USB-C power supply brick AC input voltage: 100-240 VAC Input frequency: 50-60 Hz Maximum output power: 100W Power Consumption (Typical) i3: 77 W Operating Temperature 0oC to 35oC / 32oF to 95oF Storage Temperature -20oC to 60oC / -4oF to 140oF Humidity Operating: 20% to 80% Storage: 5% to 95% (38.7oC max wet bulb temperature) Regulatory approvals and declarations UL/cUL, FCC, TUV, CE, CB, Mexico NOM, C-Tick/RCM, VCCI, Argentina S-Mark, CCC Real-Time Clock CR2032 lithium metal battery MTBF 50,000 hours demonstrated Mounting Options 75mm or 100mm VESA mount Sealability Touchscreen sealed to sub-bezel Touchscreen sealed to LCD Power Cables North American and European power cables included Other Features Serviceable internal components Kensington lock Whats in the Box I-Series 2.0 for Windows Touchcomputer North America Power Cord European Power Cord Power Adapter - 100W Cable cover locking screw Quick Install Guide
Returns for Refund
TheKeyKey.com provides a 30-day refund or replacement warranty for all products with the following exceptions listed below:
Any product not purchased from TheKeyKey.com.
Any product that is no longer in brand new, unopened condition.
Any product that has been installed or has attempted to be installed.
Any product that is returned to us without its original packaging, accessories, manuals, warranty cards, and all other items enclosed in the exact condition in which it was received.
Any product that exhibits physical damage either to the product itself or to the original packing materials and accessories.
Any product with a missing or altered serial number.
Any product that has been submitted for a promotional rebate.
Any product described as "not refundable" on the product details page.
Any custom-built systems manufactured by TheKeyKey.
Any special-order items.
Open-box and refurbished products are final-sale only and are not eligible for refund.
Please verify that your products are eligible for return before requesting an RMA number. Products not eligible for return will be shipped back to you.
Returns for Repair or Replacement
TheKeyKey.com provides a 30-day repair or replacement warranty. Please obtain an RMA number and follow the return instructions included with your number.
All defective, dead on arrival (DOA) items will be inspected and tested by our RMA department. If the item is tested to be in working condition, the RMA will be rejected and the item will be returned to you.
Some items are non-refundable and can only be exchanged for the exact same item. These items are described as "not refundable" on the product detail page.
Defective parts returned for replacement by TheKeyKey must be received within 30 days of the original invoice date. Items received by TheKeyKey after the initial 30-day period are no longer eligible for refund and will be forwarded to the original manufacturer for repair or replacement only, the choice of which will be at the discretion of the manufacturer. For repair or replacement inquiries after 30 days, please contact the manufacturer directly.
For product replacement or refund requests, please return the entire item package including all accessories. Package contents will be verified for completeness before a replacement / refund is issued.
Note that any physical damage will automatically void the product warranty and we will return any products that exhibit physical damage back to you. For example, we cannot accept CPU returns if the item is cracked, chipped, burnt, has bent pins or if the item has sustained any other type of physical damage. We highly recommend carefully reading the manufacturer's instructions before installing your product.
Please make sure that your item is actually defective and that you have ruled out other incompatibility possibilities before returning the product. When we receive the returned item, we must test it thoroughly to verify that it is actually defective because our suppliers (usually the manufacturer) will not accept returns or exchanges for working items. If we determine that the returned item is in working condition, we will ship it back to you.