MPN E611675 Enclosure Color Black Touch Technology and Capacity PCAP (TouchPro Projected Capacitive) - 10 Touch Processor Qualcomm Snapdragon APQ8053 2.0GHz Octa-Core Processor Memory (RAM) 3GB DDR3L Storage 32GB SSD OS Android 7.1 with EloView content deployment and management Diagonal Size 21.5 diagonal, Active matrix TFT LCD (LED) Aspect Ratio 16:9 Active Area (mm) 18.74" x 10.54" / 476mm x 268mm Resolution Full HD 1920 x 1080 at 60Hz Number of Colors 16.7 million Brightness (typical) LCD Panel: 250 nits TouchPro PCAP: 215 nits Response Time-total (typical) 14 msec Contrast Ratio 1000:1 Viewing Angle Horizontal: +/-89o or 178o total / Vertical: +/-89o or 178o total I/O Ports Micro HDMI output Micro SD slot Ethernet 1x LAN (Gigabit) GPIO 1x USB 3.0 support Peripheral Mounting 4x microUSB side ports available Webcam Auto exposure Auto Gain Control Sharpness/Brightness/Contrast control Max resolution: 1920 x 1080 30fps Wireless 802.11b/g/n/ac + Bluetooth 4.1 Audio Ports Built-in microphone Microphone and headphone support is available via an optional the USB adaptor (Vantech NBA-120U) Speakers Two 2W internal speakers Power Supply AC input voltage: 100-240 VAC Input frequency: 50-60 Hz power adapter (included in accessory box - E514304) Power Consumption (Typical) ON: 16W OFF: 0.5W SLEEP: 4.0W Operating Temperature 0oC to 40oC / 32oF to 104oF Storage Temperature -20oC to 50oC / -4oF to 122oF Humidity Operating: 20% to 80% Storage: 5% to 95% Regulatory approvals and declarations UL/cUL, FCC (US) IC (Canada) CE (Europe) CB (International) CCC, SRRC, China RoHS (China), VCCI, MIC (Japan) RCM (Australia) Real-Time Clock lithium coin cell battery MTBF 50,000 hours demonstrated Mounting Options VESA 100mm x 100mm Sealability Touchscreen sealed to LCD Power Cables North American European Whats in the Box I-Series 2.0 AiO North American Power Cable European Power Cable 1x Power Brick Quick Install Guide Screws for cable cover door (located in the power/Ethernet bay)
Returns for Refund
TheKeyKey.com provides a 30-day refund or replacement warranty for all products with the following exceptions listed below:
Any product not purchased from TheKeyKey.com.
Any product that is no longer in brand new, unopened condition.
Any product that has been installed or has attempted to be installed.
Any product that is returned to us without its original packaging, accessories, manuals, warranty cards, and all other items enclosed in the exact condition in which it was received.
Any product that exhibits physical damage either to the product itself or to the original packing materials and accessories.
Any product with a missing or altered serial number.
Any product that has been submitted for a promotional rebate.
Any product described as "not refundable" on the product details page.
Any custom-built systems manufactured by TheKeyKey.
Any special-order items.
Open-box and refurbished products are final-sale only and are not eligible for refund.
Please verify that your products are eligible for return before requesting an RMA number. Products not eligible for return will be shipped back to you.
Returns for Repair or Replacement
TheKeyKey.com provides a 30-day repair or replacement warranty. Please obtain an RMA number and follow the return instructions included with your number.
All defective, dead on arrival (DOA) items will be inspected and tested by our RMA department. If the item is tested to be in working condition, the RMA will be rejected and the item will be returned to you.
Some items are non-refundable and can only be exchanged for the exact same item. These items are described as "not refundable" on the product detail page.
Defective parts returned for replacement by TheKeyKey must be received within 30 days of the original invoice date. Items received by TheKeyKey after the initial 30-day period are no longer eligible for refund and will be forwarded to the original manufacturer for repair or replacement only, the choice of which will be at the discretion of the manufacturer. For repair or replacement inquiries after 30 days, please contact the manufacturer directly.
For product replacement or refund requests, please return the entire item package including all accessories. Package contents will be verified for completeness before a replacement / refund is issued.
Note that any physical damage will automatically void the product warranty and we will return any products that exhibit physical damage back to you. For example, we cannot accept CPU returns if the item is cracked, chipped, burnt, has bent pins or if the item has sustained any other type of physical damage. We highly recommend carefully reading the manufacturer's instructions before installing your product.
Please make sure that your item is actually defective and that you have ruled out other incompatibility possibilities before returning the product. When we receive the returned item, we must test it thoroughly to verify that it is actually defective because our suppliers (usually the manufacturer) will not accept returns or exchanges for working items. If we determine that the returned item is in working condition, we will ship it back to you.