MPN E522109 Enclosure Color Black Touch Technology and Capacity PCAP (TouchPro Projected Capacitive) - 10 Touch Surface Treatment Anti-glare Processor Intel Core i3-6100TE Processor 4M Cache, 2.70 GHz 4 MB Intel Smart Cache 8 GT/s Direct Media Interface 3 (DMI3) Graphics Intel HD Graphics 530 BIOS AMI Memory (RAM) 4GB 2133MHz DDR4 SO-DIMM on 1 of 2 slots (Expandable to 16GB maximum2 on 2 slots) Storage 128GB 2.5 SATA SSD 72 TBW NOTE: GB equals one billion bytes when referring to storage capacity. Accessible capacity may be less. Chipset Intel H110 Express RAID N/A TPM N/A Active Management Technology (AMT) N/A Diagonal Size 19.5 diagonal, Active matrix TFT LCD (LED) Control Buttons Power, brightness up, brightness down, volume up, volume down Security Lockouts: Power and Control buttons lock. Aspect Ratio 16:9 Active Area (mm) 17.1" x 9.39" / 434.88 mm x 238.68 mm Resolution 1920 x 1080 at 60Hz Number of Colors 16.7 million Brightness (typical) LCD panel: 250 nits TouchPro PCAP: 212.5 nits Response Time-total (typical) 20 msec Contrast Ratio 3000:1 Viewing Angle Horizontal: +/-89o or 178o total / Vertical: +/-89o or 178o total USB Ports 2 x USB 3.0 on I/O 4 x USB 2.0 (2 on I/O, 2 on USB Front Access) 3 x USB 2.0 on edges for optional Elo peripherals. Powered USB 1 x 24V on I/O Serial Ports 1 x Serial RS-232 (standard) 1 x RJ45 (Native serial) 2 additional on Expansion Module Ethernet Port 1 x LAN RJ45 (Gigabit) 1 additional on Expansion Module Wireless 802.11 a/b/g/n/ac Bluetooth 4.0 Cash Drawer Port 12V/24V Cash Drawer Port (24V default selectable by BIOS setting) Additional Video Out 2nd VGA output, DP output Audio Ports 1 x 3.5 mm Line out, 1 x 3.5 mm MIC in Speakers Two 2W internal speakers Operating System Microsoft Windows 7 Professional 64-bit Languages Windows 7 - 35 Language groups Power Supply External 19VDC universal-type power supply brick AC input voltage: 100-240 VAC Input frequency: 50-60 Hz Maximum output power: 150W Power Consumption (Typical) 71W Operating Temperature 0oC to 35oC / 32oF to 95oF Storage Temperature -20oC to 60oC / -4oF to 140oF Humidity Operating: 20% to 80% Storage: 5% to 95% (38.7oC max wet bulb temperature) Regulatory approvals and declarations UL/cUL, FCC, TUV, CE, CB, Mexico COC, C-Tick, VCCI, Argentina S-Mark, CCC Real-Time Clock lithium-ion battery MTBF 50,000 hours demonstrated Mounting Options 100mm VESA mount or secure base to tabletop/desktop Sealability Touchscreen sealed to sub-bezel Touchscreen sealed to LCD Power Cables North American and European power cables included Other Features Serviceable internal components Threaded holes on bottom of stand for high and low display position Removable base with 100mm VESA mounting Kensington lock. Whats in the Box X-Series Touchcomputer, North America Power Cord, EU Power Cord, Power Adapter 150W: X3/X5/X7 Or 90W: X2, Adapter Cable RJ-45 to DB-9, Cable cover locking screw, Quick Installation Guide (QIG)
Returns for Refund
TheKeyKey.com provides a 30-day refund or replacement warranty for all products with the following exceptions listed below:
Any product not purchased from TheKeyKey.com.
Any product that is no longer in brand new, unopened condition.
Any product that has been installed or has attempted to be installed.
Any product that is returned to us without its original packaging, accessories, manuals, warranty cards, and all other items enclosed in the exact condition in which it was received.
Any product that exhibits physical damage either to the product itself or to the original packing materials and accessories.
Any product with a missing or altered serial number.
Any product that has been submitted for a promotional rebate.
Any product described as "not refundable" on the product details page.
Any custom-built systems manufactured by TheKeyKey.
Any special-order items.
Open-box and refurbished products are final-sale only and are not eligible for refund.
Please verify that your products are eligible for return before requesting an RMA number. Products not eligible for return will be shipped back to you.
Returns for Repair or Replacement
TheKeyKey.com provides a 30-day repair or replacement warranty. Please obtain an RMA number and follow the return instructions included with your number.
All defective, dead on arrival (DOA) items will be inspected and tested by our RMA department. If the item is tested to be in working condition, the RMA will be rejected and the item will be returned to you.
Some items are non-refundable and can only be exchanged for the exact same item. These items are described as "not refundable" on the product detail page.
Defective parts returned for replacement by TheKeyKey must be received within 30 days of the original invoice date. Items received by TheKeyKey after the initial 30-day period are no longer eligible for refund and will be forwarded to the original manufacturer for repair or replacement only, the choice of which will be at the discretion of the manufacturer. For repair or replacement inquiries after 30 days, please contact the manufacturer directly.
For product replacement or refund requests, please return the entire item package including all accessories. Package contents will be verified for completeness before a replacement / refund is issued.
Note that any physical damage will automatically void the product warranty and we will return any products that exhibit physical damage back to you. For example, we cannot accept CPU returns if the item is cracked, chipped, burnt, has bent pins or if the item has sustained any other type of physical damage. We highly recommend carefully reading the manufacturer's instructions before installing your product.
Please make sure that your item is actually defective and that you have ruled out other incompatibility possibilities before returning the product. When we receive the returned item, we must test it thoroughly to verify that it is actually defective because our suppliers (usually the manufacturer) will not accept returns or exchanges for working items. If we determine that the returned item is in working condition, we will ship it back to you.