MPN E440234 Enclosure Color Black Touch Technology and Capacity PCAP (TouchPro Projected Capacitive) - 10 Touch Processor Celeron Models: Intel Celeron Processor J4105 (4M Cache, up to 2.5 GHz) Chipset Celeron Models: N/A Graphics Celeron Models: Intel UHD Graphics 600 BIOS AMI Memory (RAM) Celeron Models: 4GB 2666MHz DDR4 SO-DIMM on 1 of 2 slots (expandable to 8GB) Note: Check brand of the memory included in your unit before purchasing the memory kit. Storage 128GB M.2 SATA SSD, 80 TBW TPM 2.0 Active Management Technology (AMT) Celeron Models: N/A Diagonal Size 15.6 diagonal, Active matrix TFT LCD (LED) Aspect Ratio 16:9 Active Area (mm) 13.55" x 7.62" / 344.2 mm x 193.5 mm Resolution HD Models: 1366 x 768 at 60Hz Number of Colors 262,000 Brightness (typical) HD Models: LCD Panel: 220 nits PCAP: 187 nits Response Time-total (typical) HD Models: 10 msec Contrast Ratio HD Models: 400:1 Viewing Angle HD Models: Horizontal: 45o/45o or 90o total / Vertical: 15o/35o or 50o total USB Ports 3 x USB 3.0 (1 on display head, 2 on I/O) 2 x USB 2.0 (on I/O) 4 x Micro USB 2.0 (on display head) Powered USB 1 x 24V on I/O 2 x 12V on I/O Ethernet Port 1 x LAN RJ45 (Gigabit) Serial Ports 2 x RJ45 Cash Drawer Port 12V/24V Cash Drawer Port on I/O (EPSON Pinout, 24V default selectable by internal switch) Wireless Wi-Fi 802.11 a/b/g/n/ac 2.4GHz and 5GHz Bluetooth Bluetooth 5.0 Additional Video Out 1 x Full-function USB-C (Power up to 27W, USB 3.0, Display Port) Audio Ports 1 x 3.5 mm headset jack Speakers 2 x 2W internal speakers OS Windows 10 IoT Enterprise LTSC 64-bit Languages Windows 10 - 36 Language groups Power Supply External 24VDC universal-type power supply brick AC input voltage: 100-240 VAC Input frequency: 50-60 Hz Maximum output power: 180W Power Consumption (Typical) HD Models: Celeron: 24W Operating Temperature 0oC to 35oC / 32oF to 95oF Storage Temperature -20oC to 60oC / -4oF to 140oF Humidity Operating: 20% to 80% Storage: 5% to 95% (38.7 max wet bulb temperature) Energy Star Energy Star 7.1 Regulatory approvals and declarations UL/cUL, FCC, TUV, CE, CB, Mexico NOM, C-Tick/RCM, VCCI, Argentina S-Mark, CCC Real-Time Clock CR2032 lithium metal battery MTBF 50,000 hours demonstrated Mounting Options 75mm VESA mount Sealability Touchscreen sealed to sub-bezel Touchscreen sealed to LCD Power Cables North American and European power cables included Other Features Serviceable internal components. Models with a stand for desktop application. Models without a stand for 75mm VESA mounting. Kensington lock. Whats in the Box EloPOS System North America Power Cord EU Power Cord Power Adapter 180W Cable RJ-45 to DB-9 Cable cover locking screw Quick Installation Guide (QIG)
Returns for Refund
TheKeyKey.com provides a 30-day refund or replacement warranty for all products with the following exceptions listed below:
Any product not purchased from TheKeyKey.com.
Any product that is no longer in brand new, unopened condition.
Any product that has been installed or has attempted to be installed.
Any product that is returned to us without its original packaging, accessories, manuals, warranty cards, and all other items enclosed in the exact condition in which it was received.
Any product that exhibits physical damage either to the product itself or to the original packing materials and accessories.
Any product with a missing or altered serial number.
Any product that has been submitted for a promotional rebate.
Any product described as "not refundable" on the product details page.
Any custom-built systems manufactured by TheKeyKey.
Any special-order items.
Open-box and refurbished products are final-sale only and are not eligible for refund.
Please verify that your products are eligible for return before requesting an RMA number. Products not eligible for return will be shipped back to you.
Returns for Repair or Replacement
TheKeyKey.com provides a 30-day repair or replacement warranty. Please obtain an RMA number and follow the return instructions included with your number.
All defective, dead on arrival (DOA) items will be inspected and tested by our RMA department. If the item is tested to be in working condition, the RMA will be rejected and the item will be returned to you.
Some items are non-refundable and can only be exchanged for the exact same item. These items are described as "not refundable" on the product detail page.
Defective parts returned for replacement by TheKeyKey must be received within 30 days of the original invoice date. Items received by TheKeyKey after the initial 30-day period are no longer eligible for refund and will be forwarded to the original manufacturer for repair or replacement only, the choice of which will be at the discretion of the manufacturer. For repair or replacement inquiries after 30 days, please contact the manufacturer directly.
For product replacement or refund requests, please return the entire item package including all accessories. Package contents will be verified for completeness before a replacement / refund is issued.
Note that any physical damage will automatically void the product warranty and we will return any products that exhibit physical damage back to you. For example, we cannot accept CPU returns if the item is cracked, chipped, burnt, has bent pins or if the item has sustained any other type of physical damage. We highly recommend carefully reading the manufacturer's instructions before installing your product.
Please make sure that your item is actually defective and that you have ruled out other incompatibility possibilities before returning the product. When we receive the returned item, we must test it thoroughly to verify that it is actually defective because our suppliers (usually the manufacturer) will not accept returns or exchanges for working items. If we determine that the returned item is in working condition, we will ship it back to you.