MPN E351600 Enclosure Color Black Touch Technology and Capacity PCAP (TouchPro Projected Capacitive) - 10 Touch Diagonal Size 21.5 diagonal, Active matrix TFT LCD (LED) Aspect Ratio 16:9 Active Area (mm) 18.74" x 10.54" / 467.06 mm x 267.78 mm Resolution 1920 x 1080 at 50, 60Hz Other Supported Resolutions 640 x 480 60Hz 640 x 400 70Hz 720 x 400 70Hz 800 x 500 60Hz 800 x 600 56Hz, 60Hz 1024 x 768 60Hz 1280 x 720 at 58Hz, 60Hz 1280 x 800 60Hz 1280 x 1024 60Hz 1366 x 768 60Hz, 60Hz RB 1440 x 900 60Hz, 60Hz RB 1680 x 1050 60Hz, 60Hz RB Viewing Angle Horizontal: +/-89o or 178o total / Vertical: +/-89o or 178o total Number of Colors 16.7 million Brightness (typical) LCD Panel: 250 nits TouchPro PCAP: 240 nits Response Time-total (typical) 25 msec Contrast Ratio 3000:1 Touch Interface USB Surface Treatment Clear On Screen Display Accessible through switches along the bottom: Controls: Menu, Up, Down, Select Settings: Brightness, Contrast, Clock, Phase, H-position, V-position, Auto-Adjust, Aspect Ratio, Sharpness, Color Temperature, OSD Timeout, OSD Language, Volume, Mute, Recall Defaults, Audio Select, Power LED ON/OFF Languages: English, French, Italian, German, Spanish, Japanese, Traditional Chinese, Simplified Chinese, Russian, Korean Lockouts: OSD, Power I/O Ports VGA HDMI Combo Jack DC jack USB Type B USB 2.0 Type A 4x Micro USB Speakers Two x 2W internal speakers Input Video Format VGA (VGA DB-15 Male connecter cable included) HDMI (HDMI cable included) Input Video Frequency Horizontal: 30 - 82KHz Vertical: 50 - 75Hz Power Consumption (Typical) Monitor + AC/DC adapter ON: 22.5W SLEEP: 0.8W OFF: 0.35W Input Voltage 12VDC +/- 5% 100-240VAC, 50/60Hz Input Connector Coaxial power jack (2.1 mm pin outer diameter, 6.4mm barrel inner diameter) Peripheral Mounting 4x Micro USB side ports (Top, Bottom, Left, Right) Operating Temperature 0oC to 40oC / 32oF to 104oF Storage Temperature -20oC to 60oC / -4oF to 140oF Humidity Operating: 20% to 80% Storage: 10% to 95% Sealability Touchscreen sealed to bezel Touchscreen sealed to LCD MTBF 50,000 hours demonstrated Mounting Options VESA 4-hole 100mm mounting interface on rear of unit Regulatory approvals and declarations Canada CUL, IC China CCC Europe CE Korea KCC Taiwan BSMI United States FCC, UL Japan VCCI International CB Australia RCM Russia EAC Mexico CoC Ingress Protection IPX1 - Front only Whats in the Box Touchmonitor with stand Japanese language regulatory information pamphlet Quick Install Guide 3x Tie wraps VGA cable HDMI cable Touch USB cable Audio cable Power brick NA Power cable EU Power cable EEI Label
Returns for Refund
TheKeyKey.com provides a 30-day refund or replacement warranty for all products with the following exceptions listed below:
Any product not purchased from TheKeyKey.com.
Any product that is no longer in brand new, unopened condition.
Any product that has been installed or has attempted to be installed.
Any product that is returned to us without its original packaging, accessories, manuals, warranty cards, and all other items enclosed in the exact condition in which it was received.
Any product that exhibits physical damage either to the product itself or to the original packing materials and accessories.
Any product with a missing or altered serial number.
Any product that has been submitted for a promotional rebate.
Any product described as "not refundable" on the product details page.
Any custom-built systems manufactured by TheKeyKey.
Any special-order items.
Open-box and refurbished products are final-sale only and are not eligible for refund.
Please verify that your products are eligible for return before requesting an RMA number. Products not eligible for return will be shipped back to you.
Returns for Repair or Replacement
TheKeyKey.com provides a 30-day repair or replacement warranty. Please obtain an RMA number and follow the return instructions included with your number.
All defective, dead on arrival (DOA) items will be inspected and tested by our RMA department. If the item is tested to be in working condition, the RMA will be rejected and the item will be returned to you.
Some items are non-refundable and can only be exchanged for the exact same item. These items are described as "not refundable" on the product detail page.
Defective parts returned for replacement by TheKeyKey must be received within 30 days of the original invoice date. Items received by TheKeyKey after the initial 30-day period are no longer eligible for refund and will be forwarded to the original manufacturer for repair or replacement only, the choice of which will be at the discretion of the manufacturer. For repair or replacement inquiries after 30 days, please contact the manufacturer directly.
For product replacement or refund requests, please return the entire item package including all accessories. Package contents will be verified for completeness before a replacement / refund is issued.
Note that any physical damage will automatically void the product warranty and we will return any products that exhibit physical damage back to you. For example, we cannot accept CPU returns if the item is cracked, chipped, burnt, has bent pins or if the item has sustained any other type of physical damage. We highly recommend carefully reading the manufacturer's instructions before installing your product.
Please make sure that your item is actually defective and that you have ruled out other incompatibility possibilities before returning the product. When we receive the returned item, we must test it thoroughly to verify that it is actually defective because our suppliers (usually the manufacturer) will not accept returns or exchanges for working items. If we determine that the returned item is in working condition, we will ship it back to you.