MPN DK30C2DPPD HARDWARE 4K Support Yes Bus Type USB-C USB 3.0 Chipset ID DisplayLink - DL6950 Genesys Logic - GL3523 Fresco Logic - FL7102 Fresco Logic - FL7201 VIA Labs - VL160 RealTek - RTL8153 Texas Instruments - TS3A225E Displays Supported 2 Fast-Charge Port(s) Yes Industry Standards USB Power Delivery Specification Rev. 3.0 USB Battery Charging Specification Rev. 1.2 DisplayPort 1.2 IEEE 802.3, IEEE 802.3u, IEEE 802.3ab USB 3.0 - Backward compatible with USB 2.0 and 1.1 Interface USB 3.0 K-Lock Slot Kensington Standard Slot (K-Slot) PERFORMANCE Compatible Networks 10/100/1000 Mbps Full Duplex Support Yes Maximum Data Transfer Rate 5 Gbps (USB 3.0) 2 Gbps (Ethernet Full-Duplex) Maximum Digital Resolutions 2x HDMI - 4096 x 2160p at 60Hz 2x DisplayPort - 4096 x 2160p at 60Hz 1x HDMI + 1x DisplayPort - 4096 x 2160p at 60Hz 1x 5K DisplayPort using 2 DP video ports - 5120 x 2880 at 60Hz Lower resolutions are also supported. For example, if the max is 4096 x 2160p (4K), it also supports 3840 x 2160p (4K), 2560 x 1600p and 2560 x 1440p. PXE Yes Type and Rate USB 3.0 - 5 Gbit/s UASP Support Yes CONNECTOR(S) Connector Type(s) 2 - DisplayPort (20 pin) Female 2 - HDMI (19 pin) Female 1 - USB Type-C (Fast-Charge, 24 pin) USB 3.0 Female 1 - USB 3.0 A (Fast-Charge, 9 pin, SuperSpeed) Female 2 - USB Type-A (9 pin) USB 3.0 Female 1 - Ethernet Gigabit Female 1 - 3.5 mm Mini-Jack (4 Position) Female SOFTWARE OS Compatibility Windows 7, 8, 8.1, 10 macOS 10.11 - 10.12, 10.14 Chrome OS v55+ SPECIAL NOTES / REQUIREMENTS Note Not all USB-C ports support the full functionality of the USB Type-C standard. Ensure that your host USB-C port supports USB Power Delivery and DP alt mode. 4K resolution is supported on all 4 video ports. A 4K-capable DisplayPort or HDMI display is required to achieve 4Kx2K resolutions If connected to a USB 2.0 host port, or if using a USB 2.0 host connection cable, performance may be limited (USB 3.0 host cable included) USB 3.0 is also known as USB 3.1 Gen 1 this connectivity standard offers speeds up to 5Gbps 5K resolution is supported by connecting the two DisplayPort video ports to a single 5K display. A 5K-capable display is required to achieve 5K (5120 x 2880 60Hz) resolutions The dock connects to the USB Type-C port or the USB Type-A port on your laptop. System and Cable Requirements USB-C enabled computer with an available USB Type-C port, or a USB-3.0 enabled computer with an available USB Type-A port POWER Center Tip Polarity Positive Input Current 2.5 A Input Voltage 100 - 240 AC Output Current 6.75 A Output Voltage 20V DC Plug Type N Power Consumption (In Watts) 135 W Power Delivery 60W Power Source AC Adapter Included ENVIRONMENTAL Humidity 0-95% RH Operating Temperature 0oC to 50oC (32oF to 122oF) Storage Temperature -20oC to 70oC (-4oF to 158oF) PHYSICAL CHARACTERISTICS Color Black and Space Gray Enclosure Type Plastic WHATS IN THE BOX Included in Package 1 - Docking Station 1 - USB-C Cable (with Attached USB-C to USB-A Adapter) 1 - Universal Power Adapter (NA/JP, ANZ) 1 - Quick-Start Guide
Returns for Refund
TheKeyKey.com provides a 30-day refund or replacement warranty for all products with the following exceptions listed below:
Any product not purchased from TheKeyKey.com.
Any product that is no longer in brand new, unopened condition.
Any product that has been installed or has attempted to be installed.
Any product that is returned to us without its original packaging, accessories, manuals, warranty cards, and all other items enclosed in the exact condition in which it was received.
Any product that exhibits physical damage either to the product itself or to the original packing materials and accessories.
Any product with a missing or altered serial number.
Any product that has been submitted for a promotional rebate.
Any product described as "not refundable" on the product details page.
Any custom-built systems manufactured by TheKeyKey.
Any special-order items.
Open-box and refurbished products are final-sale only and are not eligible for refund.
Please verify that your products are eligible for return before requesting an RMA number. Products not eligible for return will be shipped back to you.
Returns for Repair or Replacement
TheKeyKey.com provides a 30-day repair or replacement warranty. Please obtain an RMA number and follow the return instructions included with your number.
All defective, dead on arrival (DOA) items will be inspected and tested by our RMA department. If the item is tested to be in working condition, the RMA will be rejected and the item will be returned to you.
Some items are non-refundable and can only be exchanged for the exact same item. These items are described as "not refundable" on the product detail page.
Defective parts returned for replacement by TheKeyKey must be received within 30 days of the original invoice date. Items received by TheKeyKey after the initial 30-day period are no longer eligible for refund and will be forwarded to the original manufacturer for repair or replacement only, the choice of which will be at the discretion of the manufacturer. For repair or replacement inquiries after 30 days, please contact the manufacturer directly.
For product replacement or refund requests, please return the entire item package including all accessories. Package contents will be verified for completeness before a replacement / refund is issued.
Note that any physical damage will automatically void the product warranty and we will return any products that exhibit physical damage back to you. For example, we cannot accept CPU returns if the item is cracked, chipped, burnt, has bent pins or if the item has sustained any other type of physical damage. We highly recommend carefully reading the manufacturer's instructions before installing your product.
Please make sure that your item is actually defective and that you have ruled out other incompatibility possibilities before returning the product. When we receive the returned item, we must test it thoroughly to verify that it is actually defective because our suppliers (usually the manufacturer) will not accept returns or exchanges for working items. If we determine that the returned item is in working condition, we will ship it back to you.