MPN DH3100V2-Q27769 PROCESSOR Supports Intel 8th generation Core i3/i5/i7 series, Pentium, and Celeron LGA 1151v2 65W processors MEMORY 2 x 260 pin DDR4 2400/2666 MHz (PC4-19200/21300) SDRAM at 1.2V Supports dual channel up to 32GB (16GB x 2) VIDEO GRAPHICS Intel HD Graphics VIDEO OUTPUT HDMI 2.0 + DisplayPort, Supports dual independent displays, Supports 4K Ultra HD AUDIO Realtek ALC662 HD audio ETHERNET Intel i211 x 2 Dual LAN 10/100/1000 MB/s operation Supports Wake on LAN function Supports Teaming mode STORAGE INTERFACE SATA 6 GB/s ONBOARD CONNECTORS (1) 4 pin fan connector (1) USB 2.0 (1) CMOS battery connector (1) VGA connector (for PVG01 use) (2) Serial interface (COM) (1) Jumper for power on after power fail FRONT PANEL (1) Power Button (1) Power LED (1) HDD LED (2) USB 2.0 (2) USB 3.1 Gen 1 (1) External microphone jack 1/8" (1) External headphone jack 1/8" (1) SD Card Reader BACK PANEL (1) HDMI 2.0 (1) DisplayPort 1.2 (2) USB 3.1 Gen 1 (2) Gigabit LAN ports (2) Kensington Lock (1) RS232 (1) RS232/RS422/RS485 (1) Clear CMOS button (2) USB 2.0 (2) Wireless Antenna holes (1) VGA connector (optional PVG01) (1) DC-in DRIVE BAYS (1) 2.5" HDD/SSD bay POWER Input: 100 - 240V AC, 50/60 Hz Output: 19V/4.74A DC or 12V 90W power supply ACCESSORIES Quick Guide Screw package SATA cable Power cord Vertical stand (PS02) VESA mount VESA mount quick guide Driver DVD Adapter cable for external power button (CXP01) 802.11 a/c and Bluetooth 4.0 WLAN module (optional) EXPANSION SLOT (1) M.2 MAX to 2280 Type M (1) M.2 MAX to 2230 Type E key socket OS SUPPORT Windows 10 64 bit, Linux 64 bit
Returns for Refund
TheKeyKey.com provides a 30-day refund or replacement warranty for all products with the following exceptions listed below:
Any product not purchased from TheKeyKey.com.
Any product that is no longer in brand new, unopened condition.
Any product that has been installed or has attempted to be installed.
Any product that is returned to us without its original packaging, accessories, manuals, warranty cards, and all other items enclosed in the exact condition in which it was received.
Any product that exhibits physical damage either to the product itself or to the original packing materials and accessories.
Any product with a missing or altered serial number.
Any product that has been submitted for a promotional rebate.
Any product described as "not refundable" on the product details page.
Any custom-built systems manufactured by TheKeyKey.
Any special-order items.
Open-box and refurbished products are final-sale only and are not eligible for refund.
Please verify that your products are eligible for return before requesting an RMA number. Products not eligible for return will be shipped back to you.
Returns for Repair or Replacement
TheKeyKey.com provides a 30-day repair or replacement warranty. Please obtain an RMA number and follow the return instructions included with your number.
All defective, dead on arrival (DOA) items will be inspected and tested by our RMA department. If the item is tested to be in working condition, the RMA will be rejected and the item will be returned to you.
Some items are non-refundable and can only be exchanged for the exact same item. These items are described as "not refundable" on the product detail page.
Defective parts returned for replacement by TheKeyKey must be received within 30 days of the original invoice date. Items received by TheKeyKey after the initial 30-day period are no longer eligible for refund and will be forwarded to the original manufacturer for repair or replacement only, the choice of which will be at the discretion of the manufacturer. For repair or replacement inquiries after 30 days, please contact the manufacturer directly.
For product replacement or refund requests, please return the entire item package including all accessories. Package contents will be verified for completeness before a replacement / refund is issued.
Note that any physical damage will automatically void the product warranty and we will return any products that exhibit physical damage back to you. For example, we cannot accept CPU returns if the item is cracked, chipped, burnt, has bent pins or if the item has sustained any other type of physical damage. We highly recommend carefully reading the manufacturer's instructions before installing your product.
Please make sure that your item is actually defective and that you have ruled out other incompatibility possibilities before returning the product. When we receive the returned item, we must test it thoroughly to verify that it is actually defective because our suppliers (usually the manufacturer) will not accept returns or exchanges for working items. If we determine that the returned item is in working condition, we will ship it back to you.