MPN DECO M9 PLUS(1-PACK) POWER AC adapter input 100-240V to 50/60Hz 0.8A AC adapter output 12V is equal to 2A HARDWARE FEATURES Ports 2 x LAN/WAN Gigabit Ethernet Ports 1 x USB 2.0 Port (reserved) 1 x Power Port Button 1 Reset button on the underside External Power Supply 12 V/2 A Antenna Type 6 WiFi, 1 ZigBee and 1 Bluetooth
WIRELESS FEATURES Wireless Standards IEEE 802.11 ac/n/a 5 GHz IEEE 802.11 b/g/n 2.4 GHz Bluetooth 4.2 ZigBee HA1.2 Frequency 2.4 GHz and 5 GHz Signal Rate 867 Mbps at 5 GHz (1) 867 Mbps at 5 GHz (2) 400 Mbps at 2.4 GHz Transmit Power FCC: <30 dBm Wireless Security WPA-PSK/WPA2-PSK Advanced Functions Router/ Access Point Mode Optional Ethernet Backhaul TP-Link Mesh Technology: MU-MIMO Auto Path Selection Self-Healing AP Steering Band Steering Beamforming
SOFTWARE FEATURES Quality of Service WMM WAN Type Dynamic IP/Static IP/PPPoE Management Local Management, Remote Management DHCP Server, Client Firewall Security SPI Firewall Protocols Supports IPv4 and IPv6 Advanced Features Parental Controls 3-Year Free Built-In Antivirus QoS (Quality of Service) Reporting Assisted Setup Works with Alexa and IFTTT Automation (for smart home devices) Guest Network 2.4 GHz guest network x 1 5 GHz guest network x 1
OTHERS Package Contents Deco M9 Plus (1-pack): 1 Deco unit 1 RJ45 Ethernet Cable 1 Power Adapter Smartphone/Tablet Requirements iOS 8.0 or later Android 4.3 or later Bluetooth 4.2 or later Environment Operating Temperature: 0oC to 40oC (32oF to 104oF) Storage Temperature: -40oC to 70oC (-40oF to 158oF) Operating Humidity: 10% to 90% non-condensing Storage Humidity: 5% to 90% non-condensing
Returns for Refund
TheKeyKey.com provides a 30-day refund or replacement warranty for all products with the following exceptions listed below:
Any product not purchased from TheKeyKey.com.
Any product that is no longer in brand new, unopened condition.
Any product that has been installed or has attempted to be installed.
Any product that is returned to us without its original packaging, accessories, manuals, warranty cards, and all other items enclosed in the exact condition in which it was received.
Any product that exhibits physical damage either to the product itself or to the original packing materials and accessories.
Any product with a missing or altered serial number.
Any product that has been submitted for a promotional rebate.
Any product described as "not refundable" on the product details page.
Any custom-built systems manufactured by TheKeyKey.
Any special-order items.
Open-box and refurbished products are final-sale only and are not eligible for refund.
Please verify that your products are eligible for return before requesting an RMA number. Products not eligible for return will be shipped back to you.
Returns for Repair or Replacement
TheKeyKey.com provides a 30-day repair or replacement warranty. Please obtain an RMA number and follow the return instructions included with your number.
All defective, dead on arrival (DOA) items will be inspected and tested by our RMA department. If the item is tested to be in working condition, the RMA will be rejected and the item will be returned to you.
Some items are non-refundable and can only be exchanged for the exact same item. These items are described as "not refundable" on the product detail page.
Defective parts returned for replacement by TheKeyKey must be received within 30 days of the original invoice date. Items received by TheKeyKey after the initial 30-day period are no longer eligible for refund and will be forwarded to the original manufacturer for repair or replacement only, the choice of which will be at the discretion of the manufacturer. For repair or replacement inquiries after 30 days, please contact the manufacturer directly.
For product replacement or refund requests, please return the entire item package including all accessories. Package contents will be verified for completeness before a replacement / refund is issued.
Note that any physical damage will automatically void the product warranty and we will return any products that exhibit physical damage back to you. For example, we cannot accept CPU returns if the item is cracked, chipped, burnt, has bent pins or if the item has sustained any other type of physical damage. We highly recommend carefully reading the manufacturer's instructions before installing your product.
Please make sure that your item is actually defective and that you have ruled out other incompatibility possibilities before returning the product. When we receive the returned item, we must test it thoroughly to verify that it is actually defective because our suppliers (usually the manufacturer) will not accept returns or exchanges for working items. If we determine that the returned item is in working condition, we will ship it back to you.