MPN CP.EN.00000025 Camera Module (Thermal) Thermal Imager Uncooled VOx Microbolometer Resolution 336 x 256 Digital Zoom 1x, 2x, and 4x Pixel Pitch 17 micrometer Spectral Band 7.5-13.5 micrometer Full Frame Rates 30 Hz Exportable Frame Rates <9 Hz Thermal Sensitivity (NETD) <50 mK at f/1.0 Scene Range High Gain: -13 to 212oF / -25 to 100oC Low Gain: -40 to 1,022oF / -40 to 550oC File Storage microSD Card Photo Format JPEG, TIFF, and R-JPEG Video Format 8 bit: MOV and MP414 bit: TIFF Sequence, SEQ Gimbal Angular Vibration Range +/- 0.01 Degree Mount Detachable Controllable Range Tilt: +30 to -90 Degrees Pan: +/- 320 Degrees Mechanical Range Tilt: +45 to -130 Degrees Pan: +/- 330 Degrees Roll: -90 to +60 Degrees Camera Sensor 1/1.7" CMOS Effective Pixels: 12 MP Lens Prime Lens Focus at 8mm FOV 57.12 Degrees x 42.44 Degrees Digital Zoom 1x, 2x, 4x, and 8x Photo Formats JPEG, TIFF, R-JEPG Video Formats 8 bit: MOV, MP4 14 bit: TIFF sequence, SEQ Video Resolution 4K Ultra HD: 3840 x 2160 29.97 fps FHD: 1920 x 1080 29.97 fps Modes Capture, Record, and Playback Photography Modes Single Shot Burst Shooting (3/5 Frames) Interval (2/3/4/7/10/15/20/30 seconds) Anti-Flicker Auto, 50 Hz, and 60 Hz Storage MicroSD Card (up to 128 GB, UHS-3 Required) Supported File Systems FAT 32: (s32 GB) exFAT: (>32 GB) Lens Field of view (FOV) f/1.25 3527 Degrees 1.889 mr f/1.25 2519 Degrees 1.308 mr f/1.1 2520 Degrees 0.895 mr Focus Distance Minimum Distance: 3.2 cm Hyperfocal Distance: 2.1 m Hyperfocal Depth of Field: 1.1 m
Returns for Refund
TheKeyKey.com provides a 30-day refund or replacement warranty for all products with the following exceptions listed below:
Any product not purchased from TheKeyKey.com.
Any product that is no longer in brand new, unopened condition.
Any product that has been installed or has attempted to be installed.
Any product that is returned to us without its original packaging, accessories, manuals, warranty cards, and all other items enclosed in the exact condition in which it was received.
Any product that exhibits physical damage either to the product itself or to the original packing materials and accessories.
Any product with a missing or altered serial number.
Any product that has been submitted for a promotional rebate.
Any product described as "not refundable" on the product details page.
Any custom-built systems manufactured by TheKeyKey.
Any special-order items.
Open-box and refurbished products are final-sale only and are not eligible for refund.
Please verify that your products are eligible for return before requesting an RMA number. Products not eligible for return will be shipped back to you.
Returns for Repair or Replacement
TheKeyKey.com provides a 30-day repair or replacement warranty. Please obtain an RMA number and follow the return instructions included with your number.
All defective, dead on arrival (DOA) items will be inspected and tested by our RMA department. If the item is tested to be in working condition, the RMA will be rejected and the item will be returned to you.
Some items are non-refundable and can only be exchanged for the exact same item. These items are described as "not refundable" on the product detail page.
Defective parts returned for replacement by TheKeyKey must be received within 30 days of the original invoice date. Items received by TheKeyKey after the initial 30-day period are no longer eligible for refund and will be forwarded to the original manufacturer for repair or replacement only, the choice of which will be at the discretion of the manufacturer. For repair or replacement inquiries after 30 days, please contact the manufacturer directly.
For product replacement or refund requests, please return the entire item package including all accessories. Package contents will be verified for completeness before a replacement / refund is issued.
Note that any physical damage will automatically void the product warranty and we will return any products that exhibit physical damage back to you. For example, we cannot accept CPU returns if the item is cracked, chipped, burnt, has bent pins or if the item has sustained any other type of physical damage. We highly recommend carefully reading the manufacturer's instructions before installing your product.
Please make sure that your item is actually defective and that you have ruled out other incompatibility possibilities before returning the product. When we receive the returned item, we must test it thoroughly to verify that it is actually defective because our suppliers (usually the manufacturer) will not accept returns or exchanges for working items. If we determine that the returned item is in working condition, we will ship it back to you.