MPN AD12XL-02-AB-PV/C Style Name AD12XL-02-AB-PV/C Chair Type Gaming Chair Foam Type High Density Mould Shaping Foam Foam Density 60-65 kg/m3 Frame Color Black Frame Construction Metal Chair Cover Material PVC+Carbon Look Vinyl Adjustable Armrests 4D Armrest Pad Size 10.6"L x 3.9"W Mechanism Type Conventional Tilt Adjustable Tilt Angle 3-14o Tilt Lock Yes Tilt Angle Lock Yes Gas Life Specification 65/50 Gas Lift Class 4 Chair/Seat Back Style High-back Adjustable Back Angle 160o Adjustable Lumbar Cushion Yes Adjustable Headrest Yes Base Type 5-star Aluminum Base Caster Size and Material 3" Caster/PU Assembly Required Yes Seat Size 16.14"W(Front) x 14.96"W (Back) x 19.29"D Maximum Seat Height 22.44" Minimum Seat Height 19.69" Maximum Chair Height 54.80" Minimum Chair Height 52.56" Maximum Seat depth 21.65" Minimum Seat depth 18.90" Maximum Seat width 22.83" Minimum Seat width 16.14" Maximum Arm Height 14.92" Minimum Arm Height 11.30" Backrest Height 34.21" Backrest Shoulder Width 23.23" Weight Capacity <441 lbs / 200 kg Recommended Weight 397 lbs / 180 kg Recommended Body Types Average, Althletic, Above Average Eco-conscious Less Harsh Chemicals/REACH Certificate Meets/Exceeds ANSI/BIFMA Standards Yes
Returns for Refund
TheKeyKey.com provides a 30-day refund or replacement warranty for all products with the following exceptions listed below:
Any product not purchased from TheKeyKey.com.
Any product that is no longer in brand new, unopened condition.
Any product that has been installed or has attempted to be installed.
Any product that is returned to us without its original packaging, accessories, manuals, warranty cards, and all other items enclosed in the exact condition in which it was received.
Any product that exhibits physical damage either to the product itself or to the original packing materials and accessories.
Any product with a missing or altered serial number.
Any product that has been submitted for a promotional rebate.
Any product described as "not refundable" on the product details page.
Any custom-built systems manufactured by TheKeyKey.
Any special-order items.
Open-box and refurbished products are final-sale only and are not eligible for refund.
Please verify that your products are eligible for return before requesting an RMA number. Products not eligible for return will be shipped back to you.
Returns for Repair or Replacement
TheKeyKey.com provides a 30-day repair or replacement warranty. Please obtain an RMA number and follow the return instructions included with your number.
All defective, dead on arrival (DOA) items will be inspected and tested by our RMA department. If the item is tested to be in working condition, the RMA will be rejected and the item will be returned to you.
Some items are non-refundable and can only be exchanged for the exact same item. These items are described as "not refundable" on the product detail page.
Defective parts returned for replacement by TheKeyKey must be received within 30 days of the original invoice date. Items received by TheKeyKey after the initial 30-day period are no longer eligible for refund and will be forwarded to the original manufacturer for repair or replacement only, the choice of which will be at the discretion of the manufacturer. For repair or replacement inquiries after 30 days, please contact the manufacturer directly.
For product replacement or refund requests, please return the entire item package including all accessories. Package contents will be verified for completeness before a replacement / refund is issued.
Note that any physical damage will automatically void the product warranty and we will return any products that exhibit physical damage back to you. For example, we cannot accept CPU returns if the item is cracked, chipped, burnt, has bent pins or if the item has sustained any other type of physical damage. We highly recommend carefully reading the manufacturer's instructions before installing your product.
Please make sure that your item is actually defective and that you have ruled out other incompatibility possibilities before returning the product. When we receive the returned item, we must test it thoroughly to verify that it is actually defective because our suppliers (usually the manufacturer) will not accept returns or exchanges for working items. If we determine that the returned item is in working condition, we will ship it back to you.