MPN 960-001201 System Requirements Windows7, Windows 8.1, or Windows 10 macOS 10.10 or higher Chrome OS Version 29.0.1547.70 and higher USB 2.0 port (USB 3.0 required for 4K video) Technical Specifications OVERALL Field of View Diagonal:120o Horizontal: 113o Vertical: 80.7o 3-microphone speakerphone Optional expansion microphone-ready 4K Ultra HD video calling (up to 3840 x 2160 pixels at 30 fps with customer-supplied USB 3.0 cable) 1080p Full HD video calling (up to 1920 x 1080 pixels at 30 fps) 720p HD video calling (up to 1280 x 720 pixels at 30 fps) with supported clients All-in-one design Motorized pan/tilt Logitech lens 3 camera presets Bluetooth wireless technology RF remote control Multiple mounting options, including table and wall mount optional TV mount available Kensington security slot MICROPHONE Pickup Range: 4 meters (13.1 feet) Pickup Range with Expansion Mic: 5 meters (16.4 feet) Sensitivity: -27dB Microphone frequency response: 90Hz - 16kHz for full voice reproduction and high intelligibility without noise Factory-paired, very low distortion broadside beamforming algorithm steers the microphones directly at the talker for the best voice pickup and noise reduction AEC (Acoustic echo cancellation) VAD (Voice activity detector) Microphone background noise suppression Microphone date rate: 32 kHz sampling rate Recommended Number of participants:6 Recommended Number of participants with expansion mic: 8 SPEAKER Patent-pending anti-vibration enclosure improves voice clarity while limiting sound transmission to adjacent spaces Volume adjustable to 95 dB SPL at 1/2 meter peak Speaker sensitivity 86.5+/-3dB SPL at 1/2 meter Distortion: 200 Hz300Hz < 3%, 3000 Hz10KHz < 1% Peak-limiting algorithm prevents even momentary speaker clipping to prevent distortion COMPATIBILITY AND INTEGRATIONS Plug-and-play USB connectivity Certified for Skype for Business and ready for Teams Zoom Certified Fuze Certified Certified for Google Hangouts Meet Hardware Microsoft Cortana Cisco Jabber Compatible with BlueJeans, BroadSoft, GoToMeeting, Vidyo, and other video conferencing, recording, and broadcasting applications that support USB cameras Package Contents MeetUp ConferenceCam Remote control USB cable: 16 ft (5m) Power supply Wall mount and hardware User documentation
Returns for Refund
TheKeyKey.com provides a 30-day refund or replacement warranty for all products with the following exceptions listed below:
Any product not purchased from TheKeyKey.com.
Any product that is no longer in brand new, unopened condition.
Any product that has been installed or has attempted to be installed.
Any product that is returned to us without its original packaging, accessories, manuals, warranty cards, and all other items enclosed in the exact condition in which it was received.
Any product that exhibits physical damage either to the product itself or to the original packing materials and accessories.
Any product with a missing or altered serial number.
Any product that has been submitted for a promotional rebate.
Any product described as "not refundable" on the product details page.
Any custom-built systems manufactured by TheKeyKey.
Any special-order items.
Open-box and refurbished products are final-sale only and are not eligible for refund.
Please verify that your products are eligible for return before requesting an RMA number. Products not eligible for return will be shipped back to you.
Returns for Repair or Replacement
TheKeyKey.com provides a 30-day repair or replacement warranty. Please obtain an RMA number and follow the return instructions included with your number.
All defective, dead on arrival (DOA) items will be inspected and tested by our RMA department. If the item is tested to be in working condition, the RMA will be rejected and the item will be returned to you.
Some items are non-refundable and can only be exchanged for the exact same item. These items are described as "not refundable" on the product detail page.
Defective parts returned for replacement by TheKeyKey must be received within 30 days of the original invoice date. Items received by TheKeyKey after the initial 30-day period are no longer eligible for refund and will be forwarded to the original manufacturer for repair or replacement only, the choice of which will be at the discretion of the manufacturer. For repair or replacement inquiries after 30 days, please contact the manufacturer directly.
For product replacement or refund requests, please return the entire item package including all accessories. Package contents will be verified for completeness before a replacement / refund is issued.
Note that any physical damage will automatically void the product warranty and we will return any products that exhibit physical damage back to you. For example, we cannot accept CPU returns if the item is cracked, chipped, burnt, has bent pins or if the item has sustained any other type of physical damage. We highly recommend carefully reading the manufacturer's instructions before installing your product.
Please make sure that your item is actually defective and that you have ruled out other incompatibility possibilities before returning the product. When we receive the returned item, we must test it thoroughly to verify that it is actually defective because our suppliers (usually the manufacturer) will not accept returns or exchanges for working items. If we determine that the returned item is in working condition, we will ship it back to you.